
State Farm® Insurance Agent Katherine Baustert
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Janet Houser
July 25, 2025
"I really enjoyed finally meeting Nicole. She was very friendly and very professional, and knowledgeable. An asset to State Farm."
"Thank you so much, Janet! We're so glad you had a great experience meeting Nicole — she truly is a valued part of our team. We appreciate your kind words and are always here if you need anything! "
Denise VeVerka
July 11, 2025
"My agent Katie Larkin was amazing with a great personality and communication. She took her time to explain everything to me as well as advisement with Flood insurance, It was the best quote I received out of (5) !! I will definitely be bundling in my car insurance. Thanks to Katie I definitely will be at ease during Hurricane season. 🙏🏻💕"
"Thank you, Denise. Katie strives to provide excellent customer service to all our customers. "
Lance Robinson
July 8, 2025
"Nicole was extremely helpful. Highly recommend if you're looking for a good agent!"
"Thank you for the great review and recommending for Nicole! We are glad she was able to assist you!"
Thankfulmomof2
July 7, 2025
"We just moved to the area and after a lot of research we are so glad that we found a wonderful State Farm Insurance company and Nicole! From our first phone call with Nicole, she impressed us with her knowledge, kindness, and attention to detail. She made the process smooth and stress-free and we appreciated her follow up phone calls and emails to ensure we were all set with everything--which was so re-assuring! She went above and beyond to help! Nicole is a joy to work with! 😀 Thanks again for all of your time! I highly recommend this State Farm Insurance company and Nicole! ⭐️"
"Thank you for the great review and welcome to our agency! We are so glad to assist you with all your Insurance needs."
Syngular Journee
June 30, 2025
"Great customer service!!! 10/10"
"Thank you. "
Thomas Pinchin
June 26, 2025
"Very helpful, Thanks"
"Thank you, Thomas. "
Paul Testa
June 26, 2025
"Nicole was incredibly helpful. Took the time to help me understand my options and presented me with a solution that reduced my annual cost significantly while providing increased coverage"
"Thank you so much, Paul. We are so glad Nicole was able to assist you with your Insurance needs, and save you money!"
brandon mcmillan
June 26, 2025
"I can’t say enough good things about my experience with Jessica! Switching from Progressive to State Farm felt like a big decision, but Jessica made the entire process so smooth and stress-free. Not only did she take the time to clearly explain exactly how and where I was saving money, but she went above and beyond to make sure I fully understood my new policy and all the benefits that came with it. What really stood out was how genuine and personable she was. It didn’t feel like I was just talking to an insurance agent it felt like I was talking to someone who truly cared about my needs and my situation. Jessica has a rare combination of professionalism, knowledge, and authentic passion for helping people. She took the time to connect with me on a personal level, making the entire experience feel welcoming and comfortable. At the end of the day, I didn’t just switch because of the savings (though that was a huge plus!); I switched because Jessica made me feel confident, valued, and taken care of. If you’re thinking about making a change or even just want to explore your options, I highly recommend reaching out to her. Thank you, Jessica, for making this such a positive experience!"
"Thank you so much, Brandon. We are so glad Jessica was able to assist you with your Insurance needs. "
David Hebert
June 25, 2025
"5 star for the information and professional services rendered by Katherine and Jessica"
"Thank you for the great review."
Skye Lawson
June 13, 2025
"I had the pleasure of speaking with Jessica and she was able to provide clarity and answer all my questions regarding my quote. Would recommend!"
"Thank you, Skye! We're so glad Jessica was able to provide the clarity you needed and answer all your questions. She’s dedicated to making the process as smooth as possible, and we truly appreciate your recommendation. We're always here if you need anything else!"
Gene Wells
June 10, 2025
"Outstanding service. Provided good information to make my decision for coverage. Like a good neighbor, J was there!"
"Thank you so much, Gene! We're glad to hear you had an outstanding experience and felt well-informed in making your coverage decision. That “like a good neighbor” line made our day—J truly is a great example of what we’re all about! We appreciate your trust and support!"
Leslie Woods
June 5, 2025
"I needed to update my insurance and lower other insurance. Jessica followed up with me and handled everything quickly, effectively, & efficiently. She did an awesome job!"
"Thank you so much, Leslie! We're thrilled to hear that Jessica was able to assist you quickly and efficiently with your insurance updates. We’re lucky to have her on our team, and we’re grateful for your trust in us. If you ever need anything else, don’t hesitate to reach out!"
Sally Cantwell
May 20, 2025
"Jessica called me within moments of my inquiry and quoted me a better policy for less money!! Very friendly and informative! Thank you!"
"Thank you for the kind review, Sally. "
Kevin
May 20, 2025
"My experience with this agency was outstanding. Jessica was very knowledgeable and helpful. She answered all of my questions and made great recommendations for my coverage, not to mention she saved me almost $500 a year. I would recommend this company to everyone!"
"Thank you, Kevin. We are so glad to hear that Jessica was able to answer all your Insurance questions!"
Johnny P
May 14, 2025
"The staff is friendly and professional. The communication from the team at this office is amazing, I was able to have claims resolved almost instantly. Amazing full coverage rates."
"Thank you for trusting our team with your insurance needs, Johnny. "
Barbara Smith
April 30, 2025
"Thanks Jessica for you time and good news about my premium and letting me know about the program"
"Thank you for taking the time to leave us a great review!"
Joe Musisca
April 25, 2025
"Totally awesome. Extremely personable."
"Thank you for the great feedback!"
Chris Zampese
April 23, 2025
"I just had by biannual policy review with Jessica today and as always it went very smooth. She was very professional, knowledgeable and explained everything in a way I could understand. She looked over every policy to see if there were discounts I could get. Very helpful and enjoy doing buisness with this office."
"Thank you for the kind review and trusting our team with your Insurance needs. "
Giselle Ramlow
April 10, 2025
"Recently called and spoke with Jessica about getting a cheaper monthly rate and she was so knowledgeable and kind throughout the whole process. I was able to get a lower rate without losing too much coverage, and was even able to add additional benefits I didn’t know about. Overall super satisfied! Thank you Jessica :)"
"Thank you for the great review. "
Shambricka Harewood
April 1, 2025
"Jessica Sweet is wonderful! It's been a pleasure to work with Jessica. She's very patient and takes her time to explain everything. Thanks for your help today!"
"Thank you for the wonderful review and trusting our team with your Insurance needs. "
A A
March 27, 2025
"Jessica was very knowledgeable, professional, and helpful in answering all my questions as well as getting the right coverage for our situation!"
"Thank you for the great review!"
Meaghan Alberson
March 19, 2025
"Jessica Sweet is the best insurance agent I’ve ever had! She is kind, patient, and thorough. She takes the time to get to know her clients and ensures you are well taken care of! She’s an amazing communicator and has help me survive this hectic military move! Cannot say enough amazing things about her! I’ve been with State Farm for over a decade and she is hands down the best agent I’ve worked with."
"Thank you for the great review and trusting our team with all your Insurance needs. "
Mark Moultrie
March 14, 2025
"Went above and beyond to help me."
"We are always willing to help. "
chase thompson
February 14, 2025
"Jessica is the best! She saved me hundreds of dollars a month on my commercial and personal insurance policies!"
"Chase, Thank you. Jessica is always here to help our customers. "
Anthony Curry
February 10, 2025
"Perfect"
"Thank you for the great review. "